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Info Cubic Answer Desk
Start with a search! E.g. "How do I order a background check?", or "What is SSN Trace?"
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How long should I expect my background check to take?
Would arrest records appear on my report?
Why do you need my Social Security Number to run my background check?
How can I delete my records in your system?
How do I expunge a criminal record?
What does “Complete-Review” mean on a report?
What does an "Preliminary Adverse Action letter" mean?
I found something on my report that is not accurate. What should I do?
What does “Needs Review” mean in my report?
I was notified that my background report is complete. What happens next?
Is there a delay completing my background check?
How do I login to the “Applicant Portal”?
What contact information should I provide for a professional reference check?
What do you check for in my drug screening and what’s the process?
I filed a dispute online. What happens next?
On my report, it says my criminal record was dismissed; can I still get a job?
Why am I being denied employment?
What will my potential employer do with the arrest information that appears on my report?
What is included in my background check?
I received a background invitation from a company you don't recognize. What do I do next?