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  1. Info Cubic Answer Desk
  2. Public Knowledge Base
  3. Applicant Support

Applicant Support

  • How can I ensure that my ID's are acceptable for processing?
  • How can I, as a candidate, ensure my Colorado CAPS form is acceptable?  
  • How long should I expect my background check to take?
  • Would arrest records appear on my report?
  • Why do you need my Social Security Number to run my background check?
  • How can I delete my records in your system?
  • How do I expunge a criminal record?
  • What does “Complete-Review” mean on a report?
  • What does an "Preliminary Adverse Action letter" mean?
  • I found something on my report that is not accurate. What should I do?
  • What does “Needs Review” mean in my report?
  • I was notified that my background report is complete. What happens next?
  • Is there a delay completing my background check?
  • How do I login to the “Applicant Portal”?
  • What contact information should I provide for a professional reference check?
  • What do you check for in my drug screening and what’s the process?
  • I filed a dispute online. What happens next?
  • Why am I being denied employment?
  • What is included in my background check?
  • I received a background invitation from a company you don't recognize. What do I do next?

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About Us

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Resources

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  • Employment Screening
  • Compliance
  • News at The Cube

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