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Info Cubic Answer Desk
Start with a search! E.g. "How do I order a background check?", or "What is SSN Trace?"
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How long can records be reported on my background check?
What Reporting Restrictions does Info Cubic apply to Criminal Records?
The Criminal History search says 7 years, but a record from prior to 7 years was reported. Why?
How long do you keep my records on file? What’s your retention policy?
Do your international background checks comply with GDPR?
What’s the Quality Control Process for background check results?
How does Info Cubic match applicants and criminal records? Do you use name match only?
Do background check reporting requirements vary by state?
What do I need to do if I decide not to move forward with a candidate based on their background check results? How can Info Cubic help me with this process?
I’d like to create our own Disclosure and Authorization forms. Do you have a guideline that can help me create these forms?
SSN Trace Functionality, Randomization and Validation
Can I run background checks on minors?
Do you provide International Consent Forms and other guidance for background checks outside the US?
Is Info Cubic FCRA compliant?
What is the Fair Credit Reporting Act (FCRA)?