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Info Cubic Answer Desk
Start with a search! E.g. "How do I order a background check?", or "What is SSN Trace?"
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The Cube System
How do I add searches to an existing order?
How do I cancel an E-Verify order?
Can your system check all the AKAs generated by the SSN Address Trace for me? Will you check all AKAs provided by my applicant?
Do you have the ability to process batch orders for background checks?
Do you offer Two-Factor Authentication to help protect my account?
Can you automatically check all criminal records where an applicant went to school and/or worked within the number of years we choose to define?
Can you check all criminal records where the applicant lived in within the number of years we choose to define?
I ordered county criminal checks in the system, however they were overwritten by statewide criminal checks. Why would this happen?
I have 50 applicants I need to screen, can I upload a spreadsheet or CSV file directly into your system?
Can I decide how many years back you run a criminal background check for?
How can I update our company's address or create/ delete additional users
I do not see the option to order a motor vehicle search. How do I order this product?
How do I order an international education or employment verification?
How do I decide whether to run a county or statewide criminal search?
I forgot to order a search for an applicant whose report has been completed, do I have to enter their information again?
I do not see the option to order a credit report. How do I order this product?
How can I order a package rather than individual searches ?