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When will I be billed and where can I see my invoices?


On the second business day of each month, a copy of your invoice will be sent to your account’s billing contact email address. The invoice will include charges related to background checks completed in the previous month. 

If an order was placed and still pending in a billing period, there will be no invoice for that month.  A user with administrative permission can access current and previous invoices on The Cube at any time by navigating to the My Account menu, selecting Invoices, and selecting a date range.  

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