As soon as Info Cubic receives your online request for a dispute, we will begin the reinvestigation process. Someone on our team will reach out to you if we have any questions.
The dispute/reinvestigation process can take up to 30 days to complete. Once we have completed the process, we will reach back out to you and explain our findings. We will reach out regardless of whether we are making changes based on the reinvestigation work or if we have reaffirmed our initial findings.
You can submit a reinvestigations request online by clicking here.