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I forgot to order a search for an applicant whose report has been completed, do I have to enter their information again?

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Our system allows you to add additional searches to a completed profile at any time without having to re-enter the applicant's information.

For example, some companies perform an annual background check on all their employees. With our system, you can pull up each employee's profile and order a new search without having to re-enter all of his or her information.

To order additional searches as a separate order:
1. Log in to thecube.infocubic.com
2. Hover over Screenings in the top menu, and click Checked Individuals.
3. Locate your applicant in the Checked Individuals list, and click the applicant name to open the order.
4. On the applicant’s order, on the right-hand side, click Order additional searches on this subject as a separate order. This will take you back to the ordering page and will pull in all of the applicant’s previously entered information, saving you time!
5. You can order individual searches using the A La Carte menu, or choose a package.
6. Submit the order as normal and this will begin a new report!

To add searches to an existing order:
1. Log in to thecube.infocubic.com
2. Hover over Screenings in the top menu, and click Checked Individuals.
3. Locate your applicant in the Checked Individuals list, and click the applicant name to open the order.
4. On the applicant’s order, on the right-hand side, click Add to this order. This will take you back to the ordering page and will pull in all of the applicant’s previously entered information, saving you time!
5. You can add individual searches using the A La Carte menu.
6. Submit the order. This will add additional searches to the existing report. 

If you have any questions or need help accessing your account, questions please feel free to reach out to one of our Client Service ninjas at 877-360-4636! Or send us an email at help@infocubic.com. We are happy to help!

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